Support Center
Questions about a kiosk visit, the VitalPoint app, or your data? Here's how to reach us.
Email Support
For app issues, billing questions, or general help, write to us and we'll respond within 1–2 business days.
support@vitalpoint.health
App Support
Facing a bug, crash, or login issue in the VitalPoint app? Send us the details and your device model.
app@vitalpoint.health
Kiosk Assistance
Every VitalPoint Smart E-Clinic has an on-site attendant who can help with diagnostics and consultations in person.
Rajasthan, India
Support Hours
Our team is available to answer emails and calls during the following hours, India Standard Time.
Mon–Sat, 9 AM – 6 PM IST
Frequently Asked Questions
The VitalPoint app is the companion to our Smart E-Clinic kiosks — it helps you find your nearest kiosk, view your diagnostic results, and connect with a doctor for a telemedicine consultation.
Still need a hand?
Our team typically replies within 1–2 business days. For urgent kiosk issues, please contact the on-site attendant directly.
Email Support